Every support request lands with our Lahore-based team — the same people who monitor the network.
Main Boulevard Road, Gulberg-III, Punjab, Pakistan
In-house support — no outsourced call centers, ever.
For sales, billing, and general enquiries.
No. Every Tufatel plan runs at your maximum contracted rate 24/7, with no hidden throttling after a usage threshold.
Never. Every call is answered by our in-house team in Lahore, the same engineers who monitor your connection.
Our headquarters and primary coverage sit in and around Lahore's Gulberg-III area, with enterprise and reseller links extending further across Punjab.
Yes — our Reseller & Operator plans are built for exactly that, with wholesale rates and white-label support tools.
After a site survey, most enterprise installs move from signed agreement to live link within 1–2 weeks, depending on site readiness.